SAVE MONEY by booking Appt in our shop compared to our mobile service.

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Frequently Asked Questions

 

    What do I do first?

    Who decides where I go for service?

    Will using my insurance raise my rates?

    What if I only have liability insurance?

    Who bills my insurance company?

    When is safe to drive my vehicle away?

    Can you discount my deductible?

    How soon can I get an installation?

    Can I come to you?

    Do you offer any free incentives?

 

What do I do first?

 

Call us before you call your insurance agent.  We handle the paper work hassle-free for you.  As a preferred insurance provider, Best Buy Auto Glass has pricing agreements with all major insurance companies.  Have your policy number and agent's name and phone number ready and we will do the rest!

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Who decides where I go for service?

 

YOU DO!  By Colorado Revised Statue 10-4-613, your insurance company cannot require that you use any specific service provider.

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Will using my insurance raise my rates?

 

NO!  Your insurance rates are based on your driving record, age, marital status and type of vehicle you drive.  Your insurance company expects to replace at least one windshield per year.  To be certain, please refer to your policy to confirm your specific coverage.

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What if I only have liability coverage?

 

Because liability insurance only provides coverage for damages to another vehicle, autoglass services are not covered under your liability policy.  Best Buy Auto Glass offers multiple payment options, including cash, checks, VISA, Mastercard, American Express, and other flexible payment plans.

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Who bills my insurance company?

 

We do!  We handle all the paperwork fast!  Your responsibility is to pay the amount of the deductible, if any.

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When is it safe to drive my vehicle away?

 

Curing times vary from vehicle to vehicle.  Depending on the type of adhesive you use, vehicles should not be driven, or driven as little as possible for 24 hours after an install.

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Can you discount my deductible?

 

According to Colorado Statute 18-13-119-5, "Abuse of Property Insurance", it is criminal for you to ask or for Best Buy Auto Glass to offer a discount on deductible.  This is a Class 2 misdemeanor and could result in a fine and/or jail time.

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How soon can I get an installation?

 

At Best Buy Auto Glass, if you call us before noon, one of our mobile repair/replacement trucks will come to you and repair or replace your windshield/auto glass by the end of the day.  If it is after noon, it will be the following morning.

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Can I come to you?

 

Yes.  We are located at 2000 Kipling in Lakewood, CO, on the northeast corner of 20th and Kipling.  We are one mile north of 6th Avenue, and 1.5 miles south of I-70.

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Do you offer any free incentives?

 

YES!  Best Buy Auto Glass is offering a BUY 1, GET 1 FREE incentive.  The next time your windshield breaks for any reason, receive your windshield free with warranty certificate, or receive a free dinner gift certificate (applies to insurance transactions only -- not cash redeemable).

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